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A convenience fee is applicable only during credit card or ACH payments. It is a charge assessed to a customer when they pay with credit card rather than by physical cash. Convenience fees may either be a dollar amount or a fixed percentage of the total purchase and should be disclosed to the customer in advance. 

Some schools use the convenience fee to recoup any fees that are charged for using credit cards or ACH transfers. (Please note: convenience fee only appears on the Closeout Summary Report).

  1. Click on the Configuration icon forCredit/Debit Card - Transaction Express or ACH.
  2. Enter the correct TXP information from your account in order for transactions to be successful. Include your convenience fee by set dollar amount or by percentage.  
  3. Click Submit when complete.