Your Chalkable Race categories needs to be synchronized with that of K-12 Online. 

Navigation: DCP > SETTINGS > SYSTEM > SIS Settings > Race & Ethnicity

  • Click on  
  • Configure the race name and  SIS ID that show up when you click 

  • Hit Save and add more races as needed.

If you are not using the Student Ethnicity form, you still need to do 2 things

  • Set NA to the proper SIS Id (which is 1)
  • Disable the form in the Form Manager so that it is Inactive, and thus wont show up in the parent portal